Wednesday, September 28, 2011

I'd Be An Illegal Immigrant

          This story took place last year in a history class that I had. At one point during the semester, our professor decided to conduct a little experiment. He wanted to see how college level American students would do taking the immigration test. He felt it was important for kids to understand American history and wanted to see if we were educated enough to pass.
          Our teacher than had us all take out a piece of paper to write our answers on, while he read off the questions. As we took out our paper a student commented "You are going to hate me after this". After hearing that I thought to myself "He may hate you, but he'll want to kill me".
          So the test began and the teacher started giving us the questions. I found a few of the questions easy, such as "Who is the current president?" But most of them turned out to be pretty difficult for me. When it was over, the teacher read off the answer while we checked off if we were right or wrong.
          At the end, the majority of the class had failed the test. While I'm sure a few must have passed, I can't remember them. As for me, I didn't just fail, I bombed the test. My score was lower than the kid who claimed the professor was going to hate him. As far as I know, I had the lowest score in the class. But since the score didn't effect my grade, I could care less. In fact, I found the whole thing to be absolutely hysterical.
          "If I ever went outside the country and lost my ID, there would be no hope for me" I thought to myself. I would end up handing the officer my test and without hearing my results ask "So what boat am I on?" The only way I would be able to get back into American would be if I became an illegal immigrant. I started cracking up after class at the thought.

Thursday, September 22, 2011

Let Me Try

          This story took place last year when I was with some buddies at a friends house. While there, our friend Eddie was complaining about how he was having difficulty with a take home quize that he had to do. "Hey Ed" I said "Let me try it out". Eddie handed me the quize and I looked over it. The quize had something to do with buisness and math. I decided to call my friend Dave for help since he was a business major. Unfortunilty he didn't pick up, so I decided to give it a shot myself.
          If I remember correctly, all the questions were multiple choice. So I figured I could find the answer by using the process of elimination. I asked Eddie to hand me his recources and got to work. After I was finished I handed back Eddie's quize and showed him how I got my answers. Him and the others were pretty impressed that I was able to complete the quize. Now relieved of his stress, Eddie was able to enjoy the rest of the night with us.
          A few days later I was walking on campus when I heard someone yelling at me, "YOU F-CKING -SSHOLE!". I turned to see Eddie walking up to me. "What's wrong?" I asked. He had partial smile on his face so I knew he wasn't too mad at me. "I just got my homework back and every question you answered was wrong" he said "I am the only person in the class that failed the take home quize". "My bad, I thought I knew what the answeres were" I said with a smile. I couldn't help but find his reaction funny. "Unbelievable Chris" he said "Never again am I letting you help me with a quize or test". When he was done venting his frustration we went about the rest of our day.
          I told this story to Dave later on and he laughed so hard he was nearly in tears. I think the moral of the story is to do your own homework, but if you must get help, check their answers. Who says my blog posts have no educational value.

Monday, September 19, 2011

Fumes + Spark= Fire

          This story starts when my friend Dave and I went to a flea market and bought ourselves two Zippo lighters. While neither of us smoke, we thought it would be cool to have as a collectable item. We just thought it was neat how they had the outer covering and the cap that opened and closed. After purchasing our new lighters we went to a small local store to buy some lighter fluid. We purchased a bottle and took it back to his house to fill our lighters up.
          We read the directions for the lighters and tried to get the fluid inside. Unfortunately, when we went to fill the lighters, the lighter fluid came out in a gas form. We tried using the gas to fill up the lighter, but it was no use.  After attempting to use what we had, Dave and I came to the conclusion that we needed to go back to the store and trade our gas lighter fluid in for the liquid form. So we hopped back in his car and drove back to the store. I stepped out of the car and went in to exchange our item, Dave stayed in the car.
          I walked in and approached the owner at the front counter. I put the lighter fluid on the counter and said "Hi sir, I was just here with my friend to buy this bottle of lighter fluid. We think you gave us the wrong kind and would like to exchange it" After asking me why, I told him that it wasn't working because we needed the one in liquid form. I spotted what we needed on the shelf and told him I'd take that in exchange. Instead he insisted that the lighter fluid he had given us worked just fine.
          He than asked me to hand over my lighter so that he could show me how it works. So I handed my lighter to him, not wanting to start argument. He than started spraying the fumes into the lighter and than went to light it. As I expected there was a spark, but nothing happened. He went to give it another try and started spraying it into the lighter again. Only this time, he sprayed for a lot longer.
          It got to the point where I could actually see the fumes building up in the air. Now I'v seen enough movies to know what happens when a spark goes off in a room filled with gas. I took a few steps back as the fumes started to get bigger. "This guys not seriously going to light it is he?" I thought to myself. He than went to flick the lighter and the moment it sparked, the air caught fire.
          The owner immediately dropped the lighter and bottle on the desk. "OH SH-T!" I thought "HIS ARMS ON FIRE". The fumes from the bottle must have attached to his arm, so when the the air caught fire, his arm lit up. The owner flailed about smacking his arm in a panic until the fire went out. He quickly regained his composure, gave me my lighter and the the bottle of lighter fluid, and said "See it works".
          I was too shocked to respond so I just took my things off the counter and walked out. As soon as I got back in the car Dave asked "What was that flash in there and why do you still have the same lighter fluid"? I explained everything that happened to him as we drove away to find another store to get the right lighter fluid.

Saturday, September 17, 2011

One F-cked Up Individual

          I'm starting to get board of just talking about my old job, so I think it's time to move on to another topic for a while. I have skill for making comments that catch people completely off guard. So for this story I am going to talk about a conversation that took place between my best friend Dave, his father, and I.
          So we were all sitting at the table eating dinner and talking about random stupid things. Eventually Dave's dad asked us "How many children would you like to have and why would you want that many?" I don't remember why the question was asked, it was most likely just for the sake of keeping the conversation going. Dave was the first one to answer, he explained that he would like to have at least two or three kids. At a minimum, he said he wanted two boys that way they could spread the family name.
          After he gave his explanation, Dave's dad turned to me and asked "How about you Chris?" With a straight face I said "I would have to agree with Dave and say that I want around two or three kids". Both of them had a look of agreement on their face, until the next words came out of my mouth. "That way" I continued "If one of them dies, I'll have one or two left over". The both of them just stared stared at me in silence.
          Finally, the silence was broken when Dave's dad started laughing saying "You are one f-cked up individual". He continued cracking up as Dave questioned me about my answer. He especially wanted to know what made me think my kid might die.
          "Well look at it this way" I said "Today you have murder, accidents, suicide, health problems, and numerous other issues that people have to face, which could potentially end their lives." Dave just looked at me in silence, so I decided to continue. "It may sound harsh" I said "But it is a logical answer and is the way some people think about having kids." "What are you talking about" Dave said "Nobody thinks like that". "Sure they do" I said "Not too long ago I was at a family party and my moms friend agreed with the answer I gave about having kids. She also said that there are many people who have that way of thinking."
          "It is not a logical answer" Dave said "my answer about wanting to spread the family name was logical". "I agree, and that is part of my argument" I said "If one of my sons were to die, I would have one left to spread the family name." Dave started getting frustrated with me. "Take me for example" I said "What if at some point during my life I had died from one of my medical problems. While it would be sad, my parents would at least have my brother to spread the family name." Dave gave up trying to argue with me.

Thursday, September 15, 2011

How Did That Get In Here?

          This story involves a situation that we weren't allowed to talk about at work due to the potential consiquences if word got out. But now that the movie theater is closed, I think it is safe to tell about this story. One day during my shift, our manager Paul closed the entrance to one of the theaters and told us to not let any customers in. He than had a select few people join him in the theater with brooms and butlers. Butlers are the things used by cleaners to sweep dirt into until they can find a trash can. So I waited outside the theater for a bit until curiousity got the better of me.
          I opened up the door and walked in to find our manager and a few others searching the ground of the theater. "What are you guy's doing?" I asked. "There it is" someone said "Some one head it off at the other end". As I walked down the main walkway, I kept looking under the chairs to see what they were looking at. I watched as some furry animal scampered under the seats. It noticed the person trying to cut it off and started zig zagging in different directions. I wondered how they figured they were going to catch it. I supose they wanted to sweep it into one of the butlers and than take it outside to be released.
          I found the whole thing hilariouse and started laughing. "This isn't funny Chris" said Paul "We can get in seriouse trouble for this". Doing my best to contain my laughter, I decided to lend a hand. I watched as the thing ran back down the floor towards me. Eventualy it ended up in the row right where I was. It turned out that the animal was some kind of chipmunk or squarl, I can't remember which. I had the thing backed against the wall with no where to go, or so I thought.
          The side walls of our theater was layered with carpet, so the animal was able to get a firm grip on it. I watched as it started climbing up the wall in an attempt to escape. I was so facinated by it's climbing that I didn't think to act until a friend yelled at me. "CHRIS GRAB IT!" they yelled. I impulsively felt my arm move to snatch it off the wall with my bare hand. Luckly, I stopped myself before my fingers could wrap around it. The last time I went to hold a wild rodent I was bit and nearly got rabies.
          Not knowing what to do, we watched helplessly as it climbed higher and higher up the wall. I couldn't help but start laughing again at the whole thing. "This is bad guys" Paul said "This is realy bad". A panic started to set in with the managers, but I found it all so very entertaining. I'm pretty sure a few people tried throwing things at it to make it come down, but it was too high and too fast.
          Eventualy it came down on it's own and we somehow managed to shew it out the back exit door. We were pretty sure this is how it got in the theater in the first place. After making sure there was no evidence of it's presence, we were free to let the customers come in and watch their film.

Monday, September 12, 2011

Fear of Heights Part 2

          So as I left off with the last post. My friend, named Steve, wanted the opportunity to learn how to change the movies on the sign. To help me keep watch over my him, I had a fellow employee who was used to doing the job assist us. So I showed Steve the starting routine, this involved figuring out the movies that needed to be changed, getting the right letter cards, and taking the ladder for the climb up. Than I attached the ladder to the sign and made my way up.
          After getting to the top I swung my way under the bar and onto the platform. I than waited for Steve to make his way up. When he got to the top he couldn't figure out how he was supposed to get himself onto the surface. I told him to grab hold of the bar and pull himself up like I did. But because he couldn't reach the bar, he instead grabbed hold of the grated floor and pulled himself onto the platform. I think the other employee had to help Steve get himself fully onto the surface and I'm pretty sure I also had to grab hold of Steve and help him up.
          After a great deal of effort and cursing, Steve made it. He laid down for a second to get himself together. When he felt he was ready, he used the handles on the sided to help himself stand up. "HOLY SH-T!" he yelled "This is up high!" As Steve took in the distance to the ground, the other employee came up the ladder to join us. We had a brief discussion about who was going to do what. It was decided that since Steve was too freaked out, myself and the other employee would worry about changing up the titles. All Steve had to do was hand us the different cards out of the bag when we needed them.
          We finished the one side and were about to move to the other when we realized Steve wasn't going to be able to get across. This is because in order to get to the other side you had to get back onto the ladder and than get off again on the other side of the sign. We decided it would be too much of a hassle to get Steve across, so he agreed to let us leave him on the platform while we took care of the other side. When the other side was done all we had to do was figure out a way to get Steve down.
          As I said in the last post, the ladder was lower than the platform, so in order to get back on you had to find a way to drop on it. If you were skilled enough, you could hold onto one of the bars while dropping yourself onto the ladder. The alternative would be to some how slowly lower yourself, but your legs were gonna dangle before touching the ladder. Knowing there was no way Steve was going to drop off, we had to think of a way to lower him.
          I told him what he needed to do and made sure the other employee was waiting on the ground incase something went wrong. Steve insisted that their was no way he was going to be able to make it. I told him that there was no other way to get him back down. Steve's response could have been a bit more graceful. "F-CK!" he started yelling "THIS F-CKING S-CKS!" One of our managers named Paul happened to be walking in the parking lot when he heard Steve yelling. "STEVE!" Paul shouted "SHUT UP! EVERYONE CAN HEAR YOU!" "F-CK YOU PAUL! GET ME THE F-CK DOWN FROM HERE!" Steve replied. Thank God the theater was technically closed or we may have had complaints from a multitude of customers.
          After letting himself calm down a bit, Steve laid down and started to slide legs over the ledge. As soon he felt himself start to dangle, he started yelling again. "STEVE!" Paul yelled "I TOLD YOU TO KEEP QUIET!" But Steve continued. "CALL THE F-CKING FIRE DEPARTMENT!" he screamed. I can just imagine what it would have been like our boss was there. He probably would have had a heart attack seeing Steve dangling in the air and swearing like crazy. I couldn't help but laugh to myself at the idea.
          I told him to move his leg to the side and drop down a bit further. His screaming continued as I helped him to get his footing on the ladder. Slowly he was able to make his way down. Finally, we could put everything away and call it a night. To my knowledge, Steve did not get into trouble for his yelling. So I consider the trial a successful failure.

Saturday, September 10, 2011

Fear of Heights Part 1

          One of the "bonus" jobs we had at the movie theater was to post the new movies and times on the big sign outside for all the traffic to see. I call this a bonus job because it was only included when new movies came out, and the person who did it got fifty dollars added to their pay for completeing the task. Now you would think that when your being paid minimum wage everyone one would be fighting for the opportunity to make fifty dollars with one task. But due to the dangers that the job intaled, only a very select few were willing to take up the task. I was one of the few.
          So before I get into the incident that I want to talk about, let me first explain the proccess you had to go through to complete the job. First, you had to figure out what letters and numbers you would need to take up with you for posting the names and times. Than you had to go grab these foot by foot cards with the numbers and letters, and stuff them into a bag which was used to carry them. Once that was together, you needed to grab a ladder out of the closet and take it outsid to the big sign showing the films.
          Now this sign was around ten to fifteen feet in the air, so you needed the ladder to get up. Unfortunitly, the ladder wasn't as long as the pole holding the sign up, so it had to be hooked on from the top. But because the ladder was not touching the ground, it tended to wobble when you went to make your way up. This made it difficult when carrying the bag of cards over your shoulder because they were heavy and you tended to sway back and forth when climbing up.
          Now when you got to the top of the ladder, you had two metal walkways on either side of you because both sides of the sign needed to be changed. There was no step to get onto the platform and the ladder didn't go high enough that you could just walk on. I liked to swing myself on the bar over head and pull myself high enough to get onto the platform. Other people I've seen tended to just grab onto the floor grating of the platform and drag their body up until their face down on the surface. Once that is done, than comes the hard and scary part.
          There were six rows on the sign that needed to be changed and each one went higher up. To get the cards into the sign they had to be slid into their position. To make this process easier, we tended to use a broom to slide the cards into their position. On many ocassions they tended to get stuck so you needed to put in a little more effort to get them into place. So after replacing the first two rows, you than had to move onto the last three, which could not be reached by the metal platform. Instead you had to climb onto two wooden planks which were higher up to reach the last rows.
          Now bear in mind that through out this whole process their is nothing to stop you from falling to the ground. The planks were directly connected to the face of the sign so you only had about two feet of wiggle room. Believe me, it was scary to be up their when a strong wind was blowing. Their was a pipe over head that you could use to hold on, but it was high up and I could only reach it if standing on my toes. Most of the others didn't use it because it just made it harder to maintain your balace or they couldn't reach it. Once on the plank you than had to go through the process again of exchanging cards. The plank was about two thirds as wide as the sign so you needed the broom again to make sure they get to the end.
          The worst thing is when a card got stuck in an area where the plank didn't reach. In those case you had to find a way to reach it with your hand to wiggle it free. In some of those cases I had to grab the pipe over head and shimmy my way to the end. I than had to hold onto the pipe with one arm and use the other arm to fix the stupid card and get it back into position. Because I'm so far to the end, I was beyond the leingth of the platform, so their was nothing but a fifteen foot drop waiting for me if I fell.
          I remeber I once did this during a thunder storm and the others thought I was suicidal. After completing both sides of the sign you had to figure out a way to get back down the ladder and put everything away. I should also probobly mention that these title changes had to be done at night, because the public wasn't supposed to see it happening.
          I apologize for this whole explination taking so long, but I felt it was important for you to understand for the story. You see, a friend of mine at the job wanted me to show him how to change the sign because he had never done it before. So I agreed to show him so he might be able to take over for me some time. It wasn't until I got him onto the first metal platform that I found out he had a terribal fear of heights. This story will be continued.

Sunday, September 4, 2011

Asking A Favor

          This will most likely be my last post talking about the ARC. I just couldn't resist telling this last story about another way that the mentally handicapped made things difficult for us at the movie theater. So far I have mentioned a good deal about what makes them hard to deal with, but there is one more thing that they occasionally did that would send us over the edge. I'm not going to come right out and tell you what it was because that would just spoil the story.
          I will start by saying that it all happened one day while I was in the ticket box selling tickets. This worked out for me because someone else was behind the counter and they would have the headache of figuring out the orders. All I had to do was sell them their tickets and they went on their way. After they had gotten their food and drink, they went to their theater to watch their movie. Since all the movies were playing I had nothing to do but stand in the ticket booth and wait for the next wave of shows to start.
          While I was waiting around I noticed one of the workers from the ARC approach one of my fellow employees. Since I had nothing better to do, I decided to try and hear what was being said. I could barely hear them though because the worker was whispering. All I could make out was that she was apologizing for something, but I didn't know what. When the lady was done talking, my friend approached me in the ticket booth with a strange look on her face. As I said in an earlier post, I had a reputation for doing the dirty jobs. So I figured this must be bad if she's coming straight to me for help.
          "Uh Chris" she started "I was hoping to ask you for a favor, but I would totally understand if you didn't want to do it". She seemed kind of timid talking to me, I think she was embarrassed and felt bad asking me to do what needed to be done. I gave her a smile to let her know it was OK to ask me and I asked "What happened?" She than starts telling me how one of the mentally handicapped woman from the group took a dump on the FLOOR of the ladies rest room. Before I could walk off to do the job, I found out there was more to the story. She than goes on to tell me how the lady made an attempt to clean it up by using a paper towel, but all she did was end up smearing it all over the floor.
          Even after hearing that, I didn't back down from the job. I asked her to watch the booth while I went to see how bad it was. After making sure nobody was in the girls bathroom, I walked in and found the feces smeared on the floor just outside one of the stalls. I than walked out of the bathroom and grabbed a can of windex and a bunch of paper towels.
          I than walked back in and had another employee guard the door while I was working. I'm not going to go into any details of the cleaning process, I will just  say that I spent nearly half the time dry heaving. At one point the person guarding the door asked if I was OK. When it was done it was done, and the people from the ARC were able to leave with no problem.
          While this was not the last time we had to deal with them missing the toilet, this was the worst. The best part is that in future occurrences, my boss was around when it happened. We than got to hear him go on a rant about his opinion on the whole matter as he vented his frustration.

Saturday, September 3, 2011

The ARC

For this post I am going to talk to you about a group called The ARC. The ARC is an organization that cares for people with different mental handicaps. On various occasions they liked to bring their people to our movie theater as a special trip. When we knew they were coming we braced ourselves, because we knew their was a good chance something bad was going to happen. Things can get very difficult when they arrive and it can put a good amount of stress on new employees who aren't sure what to expect. The first time I had to deal with the ARC I was ready to lose my mind. I was working behind the counter serving drinks, popcorn, and candy, when a male ARC worker walked up to the register with a group of adult mentally handicapped people to order. Being new, I didn't think anything much of the situation. After asking what they wanted, I was met with a multitude of shouts. The guy in charge of them tried to figure out what they wanted and started throwing orders at me. As I was working as fast as I could, I heard one of the handicapped ladies yelling that she wanted an application. Not able to respond to her at the moments I kept working. I got a portion of the orders done and brought them to the desk. I asked what else they wanted. A couple of the the members started telling the guy in charge that they wanted a hot dog. He asked me if we had any and I explained that unfortunately we didn't. After hearing that we didn't have any, one of the older men threw a tantrum. He started yelling and banging his hands on the desk. As I stood their not knowing what to do, the lady from before leaned over the desk yelling "HEY! WHERE'S MY APPLICATION!?". I looked at the guy who was in charge of them, hoping he would do something to help me out. Fortunately he was able to calm the one guy down who wanted a hotdog, but did nothing about the lady. I wasn't sure if I should give her the application or not, because I knew their was no way my boss was going to hire her. I know this because they had already talked to my boss about employing some of their members and he made it clear he never would. I was also worried that I would get into trouble for using up one of the application sheets. After being yelled at again I asked to be excused while I got the application. I walked up to one of my fellow workers and asked what I should do about the lady. They told me to just go ahead and giver her the application, the boss would deal with it later. I snatched one of the applications out of the cabinet and went back to my spot, handing it to the lady. I than managed to get the rest of the orders done. All they had to do was pay and it would be over. But than after having the guy pay, he asked for a receipt. The problem was because he payed with cash I couldn't print out a receipt. But he insisted he needed a receipt because he had to prove to the organization that he had only spent money on what was necessary for the trip. I asked one of the workers what I should do. They printed out a piece of paper used for tickets and told me to write down the orders with a pen. So than I had to walk back and go through the orders again so I could write them down. This involved collecting some of the mentally handicapped people, because a few of them had started to wander around. After a bit of chaos trying to figure out who had what, I was finally able to sign their paper and they went off to see their movie. I gave myself a second to let my nerves calm down, than I went to sweep up the messes they had made in the lobby. It was insane.

Friday, September 2, 2011

Worst Kind of Customer Part 2

          I am now going to give you my number one choice for the worst customer. I can almost guarantee none of you saw this pick coming. So coming in at number one we have, Mentally Handicapped People. Now I understand that sounds like a mean and cruel thing to say, but please give me the chance to explain my reasoning.
          First off, I am very sympathetic to those that suffer from any medical condition, especially those that suffer from mental disorders. I cannot stress enough that I am in no way picking on anybody, but after my time at the theater I have learned of the potential problems that they can present. This is in large part due to their lack of self control. I don't want to give any of my personal stories away yet, so I will tell you about two other cases I know about. One happened one day while my mom and I were at blockbuster.
          We had picked out our movie and had gone up to the register to check out. The kid behind the counter fumbled with what he was doing and looked a bit shaken up. After taking a bit longer than he should have, he looked up at us and apologized for taking to long. He than explained that before we had walked through the door, a mentally handicapped guy had come in looking for a movie to rent.
          When it was explained they didn't carry the move he wanted, the guy completely flipped out. The poor kid explained that he didn't know what to do and that he thought the guy was going to take a swing at him. Fortunately, they were able to get the guy out without anybody getting hurt. After hearing the kids story a sympathetic smile came over my face. As I went to grab the movie I said "It's OK bud, I know how you feel".
          I can say first hand that it is SCARY when your a worker and a mentally handicapped adult flips out on you. You are worried that they may hurt you, someone, or damage something and you have little chance of talking them down. If you try to stop them using physical restraint, than you are looking at a potential lawsuit on your hands for touching them. The only saving grace is that the person they are with is able to stop them. Another case I heard of was a story on the radio.
          Ironically, this story took place at some other movie theater. What happened was a family had gone to see a movie and brought along someone that was mentally handicapped. During the movie, people would come out and complain to the manager that the mentally handicapped person was interrupting the film by making noises. After taking so many complaints the manager gave in. He walked into the theater and told the family that they had to take their mentally handicapped family member out of the theater.
          Of course the family considered this request to be extremely offensive. I don't know for sure, but I believe the family took legal action against the theater, which is why their story caught the attention of the media. So than of course everyone all of a sudden comes running to the mentally handicapped persons defense and they basically crucify the manager saying that he is a mean and heartless person for what he did. This of course led to him getting trashed on the air.
          What makes mentally handicapped people such a dreaded customer is that it is nearly impossible to know what to do when something goes wrong. Especially when you know that if you make the wrong move, you may end up being the bad guy or girl because of it.

Thursday, September 1, 2011

Worst Kind of Customer Part 1

          For this post I will be giving you a list of the top three worst kinds of customers my fellow workers and I have had to deal with while working at the movie theater. I am making this list up based on my own experiences, as well as from stories I've heard from others. As a fair warning some of you may find some of my choices to be offensive. But after years of work I cannot deny that when these people arrive, trouble tends to follow. With that out of the way I can begin.

          Coming in at number three we have Teenagers. I think it's fairly obvious why teens would be put on the list. The worst teens are the ones that try to act cool for their friends and do so by being rude, making a mess, and being loud while a movie is playing. Than after getting into trouble with us, they call mommy and daddy to complain. Thankfully the number of teens that cause this kind of trouble are few. And when they do cause a problem, they usually back down when one of us confronts them about what they are doing.

          In second place we have Senior Citizens. I tell you, there is no in between with old people. They will either be the sweetest customers you can have or they can make your life a living hell. If there is something they don't like, they won't hesitate telling you about it. Than they will continually harass you until you fix what is wrong, even if the problem can't be fixed. This includes things such as lighting, temperature, foods, drinks, bathrooms, smells, sounds, other workers, and other customers.
          I understand that at times these may be valid complaints, but when they are the only people complaining about something it becomes ridicules. If they feel that their movie theater experience hasn't met their expectations, they will ask to speak with one of the managers to let them know of their dissatisfaction. In many cases they have yelled at employees, other customers, and of course the managers.
          Lastly, in rare cases they have threatened to take legal action against us due to accidents that occurred because of their own lack of awareness. With all these problems I was strongly tempted to put them at number one. The only thing that saved them was that it is a 50-50 gamble that they will be a problem. My number one pick is almost guaranteed to bring some kind of trouble when they arrive. I will give you my number one choice in my next post.